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Allison Lau's avatar

It’s bizarre how loosie goosie it all is. I was thinking about this yesterday, but in the context of credit cards: why aren’t we rounding for credit card transactions now too? Seems like there needs to be some degree of consistency. But that’s probably asking for too much

Kyle Hatfield's avatar

Thanks for inviting us into the conversation, Rani. For those unfamiliar with us, Centsless is building cash rounding compliance infrastructure to help merchants and their POS providers navigate the post penny economy.

Over the past eight months, we have been researching this transition at both the legislative and transaction level, including enacted state laws, agency guidance, federal proposals, and the operational edge cases that appear once those rules reach the register.

One of the biggest misconceptions is that cash rounding is simply a matter of programming a register to round to the nearest nickel. The harder question is determining which rule applies to that transaction in the first place.

States are taking different approaches to when rounding is permitted or required, how the adjustment is calculated, and which transactions are affected. Local requirements can add another layer.

Then there is the transaction architecture itself. Sales tax still needs to be calculated to the exact cent before rounding. Noncash tenders remain exact. SNAP and EBT protections need to be preserved. Split tenders, cash tip payouts, refunds, receipts, reconciliation, and audit records all introduce additional considerations.

That is why we are building Centsless as a jurisdiction aware compliance layer that can sit within the transaction flow, rather than treating this as simply a rounding button at the register.

Killing the penny may have been the easy part. Translating everything that follows into consistent, auditable transactions across thousands of locations is where the larger challenge begins.

We appreciate you bringing more attention to it, Rani. This is exactly the conversation retailers, policymakers, and payment technology providers need to be having.

More on our work and live legislative tracking: www.centsless.org

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